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Business to business market research:     

 

Business to business (B2B) research is inevitably more complicated than consumer research. The researchers need to know what type of multi-faceted approach will answer the objectives, since seldom is it possible to find the answers using just one method. Finding the right respondents is crucial in B2B research since they are often busy, and may not want to participate. Encouraging them to “open up” is yet another skill required of the B2B researcher. Last, but not least, most business research leads to strategic decisions and this means that the business researcher must have expertise in developing strategies that are strongly rooted in the research findings and acceptable to the client.

 



There are four key factors that make B2B market research special and different to consumer markets:

* The decision making unit is far more complex in B2B markets than in consumer markets
* B2B products and their applications are more complex than consumer products
* B2B marketers address a much smaller number of customers who are very much larger in their consumption of products than is the case in consumer markets
* Personal relationships are of critical importance in B2B markets.

 

Marketing Research in Small Business and Nonprofit Organizations :

 

 

Marketing research does not only occur in huge corporations with many employees and a large budget. Marketing information can be derived by observing the environment of their location and the competitions location. Small scale surveys and focus groups are low cost ways to gather information from potential and existing customers. Most secondary data (statistics, demographics, etc.) is available to the public in libraries or on the internet and can be easily accessed by a small business owner.

Below some steps that could do by SME (Small Medium Entreprise) to analyze the market :

Step 1.Provide secondary and or primary data (if necessary);

Step 2.Analyze Macro & Micro Economic data (e.q. Supply & Demand, GDP,Price change, Economic growth, Sales by sector/industries,interest rate, number of investment/ divestment, I/O, CPI, Social anlysis,etc);

Step 3.Implement the marketing mix concept, which is consist of: Place, Price, Product,Promotion, People, Process, Physical Evidence and also Political & social situation to analyze global market situation);

Step 4.Analyze market trends, growth, market size, market share, market competition (e.q.SWOT analysis, B/C Analysis,channel mapping identities of key channels, drivers of customers loyalty and satisfaction, brand perception, satisfaction levels, current competitor-channel relationship analysis, etc),etc.;

Step 5.Determine market segment, market target, market forecast and market position;

Step 6.Formulating market strategy & also investigating the possibility of partnership/ collaboration (e.q.Profiling & SWOT analysis of potential partners, evaluating business partnership.)

Step 7.Combine those analysis with the SME's business plan/ business model analysis (e.q.Business Description, Business process, Business Strategy ,Revenue model, Business expansion, Return of Investment, Financial analysis (Company History, Financial assumption, Cost/Benefit Analysis, Projected profit & Loss, Cashflow, Balance sheet & business Ratio,etc).
Note as important : Overall analysis is should be based on 6W+1H (What, When, Where, Which, Who, Why and How)question.

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